managing services

starbucks background
The purpose of this option is to research on a service industry or a service company
and present the results in written and oral forms.
If you choose to research on a service industry, the report should introduce some
background information on the industry (e.g., market size, major players, etc.),.
If you choose to research on a service company, the report should introduce some
background information on the firm (e.g., services provided, business size, competitive
position, location, internal/external interesting facts, etc.)
i just need one page 
Also please i need to create a powerpoint i will do it i just need important points at the bottom of the page to add to my power point
thank you 
management

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